This Privacy Policy explains how ZEVLI collects, uses, shares, and protects information when you use the ZEVLI mobile application, website, and related services.
1. Information we collect
Depending on the features you use, ZEVLI may collect or process:
- Account information: email address, authentication information, account identifiers, and account status.
- Profile information: name or display name, age or date of birth, profile photos, gender, orientation, relationship goals, interests, languages, cultural background, lifestyle preferences, family information, and other details you choose to add.
- User content: messages, posts, comments, polls, reactions, friend requests, reports, and other content you submit.
- Approximate location information: coarse or city-level location and distance preferences when you grant permission or choose to provide location information.
- Device and technical information: app version, device type, operating system, push-notification token, diagnostics, security logs, and similar technical information needed to operate and protect the service.
- Subscription information: plan status, entitlement status, purchase identifiers, and transaction-related information received from Google Play and our subscription service provider. ZEVLI does not receive your full payment-card number from Google Play.
- Video-call information: technical and scheduling information needed to create or operate in-app video calls, such as participant identifiers, room/session information, timestamps, and call status.
- Verification information: if identity, age, or face/video verification is offered, a verification provider may process documents, photos, or video. ZEVLI may receive verification status or limited verification results needed to provide the feature.
2. How we use information
- Create and maintain your account and profile.
- Show profiles, posts, activities, communities, and other content that fit your selected preferences.
- Enable reactions, matching, messaging, friend requests, posts, polls, activities, and in-app video calls.
- Send account, safety, message, match, friend-request, activity, and other notifications you have enabled.
- Process subscriptions and provide paid features.
- Detect abuse, spam, fraud, safety risks, and violations of our rules.
- Respond to reports, support requests, legal requests, and account-deletion requests.
- Maintain, troubleshoot, analyze, and improve ZEVLI.
3. Matching, discovery, and visibility
Information you choose to make part of your public profile may be shown to other signed-in members. Your selected preferences can be used to determine which profiles or communities are shown to you. Details marked hidden or “Prefer not to say” are not intended to be shown as public profile fields.
4. Messages and user-generated content
Messages and other user-generated content are processed so we can deliver the feature. If content is reported, flagged, or associated with a safety issue, we may review or preserve relevant information to investigate the report, enforce our rules, protect users, or comply with law.
5. Video calls before meeting
ZEVLI offers in-app video calling so members can speak before deciding whether to meet in person. Video-call traffic and session information may be processed by our communications provider to deliver the call. ZEVLI does not use the contents of video calls for advertising.
6. Service providers
We use service providers to operate ZEVLI. Depending on the feature, these may include Supabase for backend and account infrastructure, Google/Firebase and Expo for mobile or notification services, RevenueCat and Google Play for subscriptions, and Daily or a similar communications provider for video calls. These providers process information under their own terms and privacy practices and only as needed for the services they provide to us.
7. When we share information
- With other members when you choose to make profile information or content visible to them.
- With service providers that help us run ZEVLI.
- When necessary to protect users, investigate abuse or fraud, or enforce our rules.
- When required by law, court order, valid legal process, or government request.
- As part of a corporate transaction, subject to applicable law.
We do not sell personal information for money.
8. Data retention
We retain information for as long as reasonably necessary to provide ZEVLI, maintain security, resolve disputes, enforce agreements, comply with legal obligations, and honor account-deletion requests. Some information may be retained for a limited period after deletion when required for fraud prevention, safety, legal compliance, or backup integrity.
9. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No online service can guarantee absolute security.
10. Your choices and controls
- Edit or remove profile information in the app.
- Adjust discovery, distance, notification, and visibility preferences.
- Block or report other users.
- Revoke device permissions such as notifications or approximate location in device settings.
- Request account deletion and deletion of associated personal information, subject to legal and safety exceptions.
11. Account deletion
You can request deletion of your ZEVLI account and associated personal information at zevli.app/delete-account or by contacting support@zevli.app from the email associated with your account. We may need to verify your identity before completing a deletion request.
12. Adults only
ZEVLI’s dating features are intended for adults age 18 and older. We do not knowingly allow children to create dating profiles.
13. International processing
ZEVLI and its service providers may process information in countries other than the country where you live. Where required, we use appropriate safeguards for international transfers.
14. Changes to this policy
We may update this Privacy Policy as ZEVLI changes. We will update the effective date above and may provide additional notice when required by law.
15. Contact us
Questions or privacy requests can be sent to support@zevli.app.